Terms and Conditions

Welcome to Such A Teas Inc. By accessing or using our website, products, or services, you agree to be bound by these Terms & Conditions. Please read them carefully.

1. Use of Our Website

By using this site, you agree that you are 18 years of age or older, or accessing the site under the supervision of a parent or legal guardian. You agree not to misuse this site in any way.

2. Products & Information

All products and information on this site are for personal use and general wellness support only. Any health authority has not evaluated the statements on this site and are not intended to diagnose, treat, cure, or prevent any disease. Always consult a healthcare professional before using herbal products.

3. Orders, Payments & Cancellation

We reserve the right to accept, refuse, or cancel any order at our sole discretion.
All prices are in [Your Currency] and are subject to change without notice.
Payments must be completed through our secure online checkout.
We may cancel services, limit quantities, or discontinue products at any time, with or without notice.

4. Shipping & Returns

Orders are processed within [Insert X] business days. Delivery timelines may vary.
We are not liable for delays caused by shipping carriers or customs.
Due to the nature of our products, all sales are final. If your order arrives damaged or incorrect, please notify us within 7 days.

5. Account Access & Termination

We reserve the right to disable or terminate user accounts at our sole discretion, especially for users who violate these Terms, engage in unlawful behavior, or disrupt the experience of others.

6. Prohibited Activities

You agree not to:

Post or share offensive, hateful, or unlawful content.
Use our site for spam, scams, or promotions without permission.
Interfere with the site’s security, performance, or content.
Impersonate others or provide false information.

7. Intellectual Property

All content — including but not limited to text, graphics, product descriptions, photos, logos, and videos — is owned by Such A Teas Inc. or its content creators and is protected under intellectual property laws.
You may not copy, distribute, adapt, or use our content for commercial purposes without written permission.

8. Limitation of Liability

We are not liable for any direct, indirect, or incidental damages arising from the use or inability to use this site, products, or services. You assume full responsibility for your use.

9. Website Downtime & Errors

We strive for accuracy and availability, but do not guarantee the site will be free from errors or uninterrupted. We are not liable for any losses due to website downtime, maintenance, or incorrect information.

10. Governing Law

These Terms are governed by the laws of Canada, and any disputes will be handled in the courts of that jurisdiction.

11. Changes to These Terms

We reserve the right to update or change these Terms at any time. Continued use of the site after any changes constitutes acceptance of the new Terms.

Return and Refund Policy

At Such A Teas Inc., your satisfaction matters to us. However, due to the nature of our products, we have specific return and refund guidelines outlined below.

Return Eligibility

Because our teas are consumable products, all sales are final unless the item is damaged or incorrect upon delivery.

We accept returns or exchanges only under the following conditions:

The item was damaged, defective, or wrongly shipped.
You contact us within 7 days of receiving your order.
The product is unopened, unused, and in its original packaging.

Return Process

To request a return:

1. Email us at suchateasinc.com with:

Your full name and order number
Description of the issue
Photo of the damaged or incorrect item

2. Our team will review your request within 2 business days.
3. If approved, we’ll provide instructions for the return or replacement.

Please do not send items back without authorization.

Refunds

If approved, refunds will be issued to your original payment method.
Refunds may take 5–10 business days to appear on your statement, depending on your bank or payment provider.
In some cases, you may be offered store credit or a replacement product instead of a refund.

Non-Returnable Items

Opened tea pouches or loose-leaf products
Gift cards or promotional items
Custom or discounted orders
Orders submitted with incorrect shipping information

Shipping Costs

We do not refund original shipping fees.
If a return is approved, you may be responsible for return shipping unless the issue was our fault (e.g., wrong or damaged product).

Terms and Conditions

Return and Refund Policy

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